Establishment of an Accreditation Scheme for Children’s Contact Services
Option 2 – Light touch regulation at the organisation/provider level (low intervention model)
This option outlines the potential impacts of an accreditation model that focuses on the attributes of the children’s contact centre at the organisational level. It outlines potential additional costs to the economy arising from this approach. Feedback is sought in relation to this option. You may answer as many or as few questions as you like.