Automated Decision-Making Reform

Overview

The public consultation that will help inform the development of a consistent framework for the use of automated decision-making (ADM) in the delivery of government services is now open. 

ADM refers to the use of technology, such as a computer program, to automate a decision-making process. 

We are seeking your views to better understand what protections are needed for the safe and responsible use of ADM by government entities.
 

Consultation paper

• Consultation paper - Use of automated decision-making by government [PDF]
• Consultation paper - Use of automated decision-making by government [DOCX]
• Plain language version of consultation paper [PDF]
• Plain language version of consultation paper [DOCX]

Consultation paper in other languages

• Plain language summary of consultation paper - Arabic [PDF]
• Plain language summary of consultation paper - Arabic [DOCX]
• Plain language summary of consultation paper - Chinese Simplified [PDF]
• Plain language summary of consultation paper - Chinese Simplified [DOCX]
• Plain language summary of consultation paper - Chinese Traditional [PDF]
• Plain language summary of consultation paper - Chinese Traditional [DOCX]
• Plain language summary of consultation paper - Greek [PDF]
• Plain language summary of consultation paper - Greek [DOCX]
• Plain language summary of consultation paper - Hindi [PDF]
• Plain language summary of consultation paper - Hindi [DOCX]
• Plain language summary of consultation paper - Korean [PDF]
• Plain language summary of consultation paper - Korean [DOCX]
• Plain language summary of consultation paper - Vietnamese [PDF]
• Plain language summary of consultation paper - Vietnamese [DOCX]

There are 2 ways that you can provide a response to the Consultation Paper:

• If you would like to provide a submission responding to the questions in the consultation paper, or you want to provide a response on behalf of an organisation, please use the ‘Make a submission’ link below.
• If you would prefer to answer targeted questions about options for reform, please complete our short survey.

The consultation closes at 15/01/2025 23:59.

Why we are consulting

The Royal Commission into the Robodebt Scheme called for the Government to consider reforms to introduce a consistent framework to ensure that ADM is used fairly and transparently in government services.

Who we want to hear from

We invite all interested stakeholders and members of the public to share their views.

Privacy and information management

To support your participation in this consultation, we will collect some of your personal information. The privacy and security of your personal information is important to us, and is protected by law. The Privacy collection notice, available below, outlines how we will collect your personal information, how it will be used and who it may be disclosed to. By participating in the consultation, via the online survey or by providing feedback via email, you are indicating you have read and agree to the Privacy collection notice.

Publishing responses

You can submit your response under your name or anonymously, noting that we may redact other personal information. We will publish responses after the consultation period, provided the author consented, and there is no potential legal issue with publishing the submission.

Submissions may be subject to freedom of information requests, or requests from the Parliament. Personal information shared through the consultation process will be treated in accordance with the Privacy Act 1988. For more information on how we collect, store and use personal information, visit our Privacy Policy.